Help Center

HELP CENTER

How can we help?

Answers about the Boston Made App, MasterPass and the wider family.

Still need help?

Reach the team through the Boston Made flagship and we’ll get back to you within one business day.

What is the Boston Made App?

The front door to the whole Boston Made family. Answer a couple of quick questions on Discover and it routes you to the right property, browse all 27 properties in the Directory, follow every newsroom live in News, and unlock members-only content with MasterPass.

Is the app free?

Yes. Discovery, the Directory, News and Saved are free. Boston Made+ is an optional membership — $20/month or $120/year — that unlocks members-only content everywhere via MasterPass.

What is MasterPass?

The shared sign-in for the Boston Made family. Sign in once at brands.bostonmade.com and members-only sections open on every participating property. See MasterPass.

How do I save properties and discovery paths?

Tap ♥ on any property, or “Save these” at the end of a discovery path. Everything lives under Saved in the menu.

Is premium software included in Boston Made+?

No. BOSSTOX SaaS, Paxton-Digital, SCOUT and the Keystone stacks are premium products sold separately, starting at $100+/month.

How do I manage my membership or orders?

Sign in to My Account, or contact the team using the button on this page.

Where’s the mobile app?

Native iOS and Android apps are coming soon. You can add the web app to your home screen today — see Get the App.

Is anything here financial or professional advice?

No. The Boston Made App is informational. Nothing in it is financial, investment, legal, veterinary or professional advice, and developing concepts are not operational businesses.

Are the Fenway Web client sites part of Boston Made?

No. Sites listed under Fenway Web client work are independent businesses that Fenway Web built or manages — not Boston Made brands, subsidiaries or endorsements.

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